Terms and Conditions

Prices and Payment 

All prices are in UK Pounds (£)

Payment is accepted with most major debit and credit cards and by PayPal.

Dispatch times

Due to most items being custom made dispatch time is currently at 5-7 days, the dispatch time may be sooner, however if for unseen circumstances it would take longer than the specified 7 days, you will be contacted.

Delivery Charges.

We are still dispatching as usual, but please be aware some of our delivery partners may be affected at this difficult time, which could cause delays to you receiving your order. 

All items are posted to the UK Recorded signed for delivery.  

 

Returns

You have the right to cancel your order at any time up to 7 days after the day you receive your order, however this does not apply to customised or personalised items. It is very important when ordering personalised items that you check all details are correct. If you have noticed an error after placing an order you can contact us and providing the item has not gone into production we can look into making alterations.

If you are unhappy with your item please return it within 21 days to receive a refund not including the initial postage charge. This does not apply to personalised items where an error made was not that of ourselves. 

Privacy Policy

Privacy is Paramount with The Ragged Rascal and we will never share your data with anyone else.

 

Updated October 2020